Frequently Asked Questions
Quick answers for new users before they start buying, selling, or taking contract work.
How do credits work here?
Credits are the platform balance used for deposits, trades, withdrawals, and contract settlement. The app also shows Torn-money equivalents for easier comparison.
What happens after I buy an item?
Your credits are reserved immediately. The seller then has a send window to complete the trade in Torn. If they do not fulfill it in time, the order can be cancelled or auto-expired depending on the trade state.
When can a buyer cancel?
Standard pending item trades unlock buyer cancellation after the configured waiting period. The Transactions area shows the live timing for each order.
What happens if a seller does not fulfill my buy?
Your credits stay reserved while the order is waiting. Once the buyer cancel window opens, you can cancel it yourself, and if the seller still never sends before the final deadline the order can expire and refund back to you automatically.
How are sale fees handled?
Marketplace fees are deducted from the seller payout when a sale verifies. The buyer pays the listed total; the seller receives the post-fee net amount.
How are unique weapon or arms sales verified?
The system checks the seller send events and tied UID data where applicable. Pending or locked UIDs should not be relisted until the prior trade resolves.
What gets someone banned?
Intentional fake listings, using trades or contracts for mugging or theft, repeated non-fulfillment, or other dishonest marketplace behavior can all result in removal from the platform.
What if a withdrawer is mugged by an agent?
That should be very rare, but if a claimed contract agent mugs a withdrawal recipient and the system catches it, the agent can be disbarred, the contract can be flagged, and the mugged player can be credited back based on the detected Torn cash loss where the reimbursement flow applies.
Why do I need to accept the rules?
The exchange depends on trust and automated settlement. The first-time rules agreement makes the consequences of fraud, fake listings, mugging, and failure to deliver explicit before trading begins.